/* El Manjar - PQRS
   Fondo completamente blanco, sin encabezado superior y sin degradados */

.em-pqrs {
    --green: #365b3d;
    --green-dark: #213f2a;
    --green-soft: #f2f6f2;
    --yellow-soft: #fff8df;
    --text: #26312a;
    --muted: #667069;
    --border: #dce5dc;
    --border-dark: #c4d1c5;
    --error: #c94545;
    --error-soft: #fff1f1;
    --success: #367a46;
    --success-soft: #edf8ef;

    width: 100%;
    padding: 40px 20px;
    color: var(--text);
    background: #fff;
}

.em-pqrs,
.em-pqrs *,
.em-pqrs *::before,
.em-pqrs *::after {
    box-sizing: border-box;
}

.em-pqrs [hidden] {
    display: none !important;
}

.em-pqrs button,
.em-pqrs input,
.em-pqrs select,
.em-pqrs textarea {
    font: inherit;
}

.em-pqrs__container {
    width: min(100%, 1080px);
    margin: 0 auto;
}

.em-pqrs__form,
.em-pqrs__success {
    width: 100%;
    padding: 36px;
    background: #fff;
    border: 1px solid var(--border);
    border-radius: 24px;
    box-shadow: 0 18px 50px rgba(31, 58, 39, 0.08);
}

.em-pqrs__honeypot {
    position: absolute !important;
    left: -99999px !important;
    width: 1px !important;
    height: 1px !important;
    opacity: 0 !important;
    pointer-events: none !important;
}

.em-pqrs__progress {
    display: flex;
    align-items: center;
    gap: 14px;
    margin-bottom: 28px;
    padding: 13px 16px;
    background: #fff;
    border: 1px solid var(--border);
    border-radius: 14px;
}

.em-pqrs__progress-bar {
    position: relative;
    display: block;
    width: 130px;
    height: 7px;
    flex: 0 0 130px;
    overflow: hidden;
    background: #e3e9e3;
    border-radius: 999px;
}

.em-pqrs__progress-value {
    position: absolute;
    inset: 0 auto 0 0;
    width: 0%;
    background: var(--green);
    border-radius: inherit;
    transition: width .35s ease;
}

.em-pqrs__progress-text {
    color: var(--muted);
    font-size: 12px;
    font-weight: 600;
}

.em-pqrs__section {
    min-width: 0;
    margin: 0;
    padding: 30px 0;
    border: 0;
    border-top: 1px solid var(--border);
}

.em-pqrs__section:first-of-type {
    padding-top: 4px;
    border-top: 0;
}

.em-pqrs__section-heading {
    display: flex;
    align-items: center;
    gap: 13px;
    width: 100%;
    margin: 0 0 23px;
    padding: 0;
}

.em-pqrs__section-number {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 43px;
    height: 43px;
    flex: 0 0 43px;
    color: var(--green-dark);
    background: var(--yellow-soft);
    border: 1px solid #f0d67b;
    border-radius: 13px;
    font-size: 12px;
    font-weight: 800;
}

.em-pqrs__section-copy {
    display: flex;
    flex-direction: column;
    gap: 3px;
}

.em-pqrs__section-copy strong {
    color: var(--green-dark);
    font-size: 18px;
}

.em-pqrs__section-copy small {
    color: var(--muted);
    font-size: 12px;
}

.em-pqrs__request-types {
    display: grid;
    grid-template-columns: repeat(5, minmax(0, 1fr));
    gap: 12px;
}

.em-pqrs__request-card {
    position: relative;
    cursor: pointer;
}

.em-pqrs__request-card > input {
    position: absolute;
    width: 1px;
    height: 1px;
    opacity: 0;
    pointer-events: none;
}

.em-pqrs__request-content {
    position: relative;
    display: flex;
    align-items: center;
    min-height: 122px;
    height: 100%;
    padding: 18px 38px 18px 16px;
    background: #fff;
    border: 1px solid var(--border);
    border-radius: 16px;
    transition: transform .25s ease, border-color .25s ease, box-shadow .25s ease;
}

.em-pqrs__request-card:hover .em-pqrs__request-content {
    transform: translateY(-3px);
    border-color: var(--green);
    box-shadow: 0 12px 28px rgba(31, 58, 39, 0.08);
}

.em-pqrs__request-card > input:checked + .em-pqrs__request-content {
    background: var(--green-soft);
    border-color: var(--green);
}

.em-pqrs__request-text {
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.em-pqrs__request-text strong {
    color: var(--green-dark);
    font-size: 14px;
}

.em-pqrs__request-text small {
    color: var(--muted);
    font-size: 11px;
    line-height: 1.45;
}

.em-pqrs__request-check {
    position: absolute;
    top: 14px;
    right: 14px;
    display: flex;
    align-items: center;
    justify-content: center;
    width: 24px;
    height: 24px;
    color: #fff;
    background: var(--green);
    border-radius: 50%;
    font-size: 13px;
    transform: scale(.65);
    opacity: 0;
    transition: .2s ease;
}

.em-pqrs__request-card > input:checked + .em-pqrs__request-content .em-pqrs__request-check {
    transform: scale(1);
    opacity: 1;
}

.em-pqrs__grid {
    display: grid;
    grid-template-columns: 1fr;
    gap: 20px;
}

.em-pqrs__grid--two {
    grid-template-columns: repeat(2, minmax(0, 1fr));
}

.em-pqrs__field--full {
    grid-column: 1 / -1;
    margin-top: 20px;
}

.em-pqrs__field label,
.em-pqrs__label,
.em-pqrs__label-row label {
    display: inline-block;
    margin: 0 0 8px;
    color: var(--text);
    font-size: 12px;
    font-weight: 700;
}

.em-pqrs__field label span,
.em-pqrs__label span {
    color: #b85f43;
}

.em-pqrs__label small {
    color: var(--muted);
    font-size: 10px;
    font-weight: 500;
}

.em-pqrs__label-row {
    display: flex;
    justify-content: space-between;
    gap: 12px;
}

.em-pqrs__counter {
    color: var(--muted);
    font-size: 10px;
    font-weight: 600;
}

.em-pqrs input[type="text"],
.em-pqrs input[type="email"],
.em-pqrs input[type="tel"],
.em-pqrs input[type="date"],
.em-pqrs select,
.em-pqrs textarea {
    width: 100%;
    margin: 0;
    color: var(--text);
    background: #fff;
    border: 1px solid var(--border-dark);
    border-radius: 13px;
    outline: none;
    transition: border-color .2s ease, box-shadow .2s ease;
}

.em-pqrs input[type="text"],
.em-pqrs input[type="email"],
.em-pqrs input[type="tel"],
.em-pqrs input[type="date"],
.em-pqrs select {
    min-height: 52px;
    padding: 12px 14px;
}

.em-pqrs textarea {
    min-height: 160px;
    padding: 14px;
    line-height: 1.6;
    resize: vertical;
}

.em-pqrs input:focus,
.em-pqrs select:focus,
.em-pqrs textarea:focus {
    border-color: var(--green);
    box-shadow: 0 0 0 4px rgba(54, 91, 61, 0.1);
}

.em-pqrs .is-invalid {
    background: var(--error-soft) !important;
    border-color: var(--error) !important;
}

.em-pqrs__field-error {
    display: block;
    margin-top: 6px;
    color: var(--error);
    font-size: 10px;
    font-weight: 600;
}

.em-pqrs__field-error:empty {
    display: none;
}

.em-pqrs__inline-options {
    display: flex;
    flex-wrap: wrap;
    gap: 9px;
}

.em-pqrs__option-pill {
    position: relative;
    cursor: pointer;
}

.em-pqrs__option-pill input {
    position: absolute;
    width: 1px;
    height: 1px;
    opacity: 0;
    pointer-events: none;
}

.em-pqrs__option-pill > span {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-height: 40px;
    padding: 9px 16px;
    color: var(--muted);
    background: #fff;
    border: 1px solid var(--border-dark);
    border-radius: 999px;
    font-size: 11px;
    font-weight: 650;
    transition: .2s ease;
}

.em-pqrs__option-pill input:checked + span {
    color: #fff;
    background: var(--green);
    border-color: var(--green);
}

.em-pqrs__conditional {
    max-height: 0;
    margin-top: 0;
    overflow: hidden;
    opacity: 0;
    visibility: hidden;
    transform: translateY(-8px);
    transition: max-height .35s ease, margin-top .35s ease, opacity .25s ease, transform .25s ease;
}

.em-pqrs__conditional.is-visible {
    max-height: 350px;
    margin-top: 20px;
    opacity: 1;
    visibility: visible;
    transform: translateY(0);
}

.em-pqrs__upload {
    display: flex;
    align-items: center;
    gap: 16px;
    width: 100%;
    min-height: 110px;
    padding: 20px;
    background: #fff;
    border: 1.5px dashed var(--border-dark);
    border-radius: 16px;
    cursor: pointer;
    transition: border-color .2s ease, box-shadow .2s ease, transform .2s ease;
}

.em-pqrs__upload:hover,
.em-pqrs__upload.is-dragging {
    transform: translateY(-2px);
    border-color: var(--green);
    box-shadow: 0 12px 28px rgba(31, 58, 39, 0.08);
}

.em-pqrs__upload input[type="file"] {
    position: absolute;
    width: 1px;
    height: 1px;
    opacity: 0;
    pointer-events: none;
}

.em-pqrs__upload-copy {
    display: flex;
    flex: 1;
    flex-direction: column;
    gap: 5px;
}

.em-pqrs__upload-copy strong {
    color: var(--green-dark);
    font-size: 12px;
}

.em-pqrs__upload-copy small {
    color: var(--muted);
    font-size: 10px;
}

.em-pqrs__upload-button {
    padding: 10px 14px;
    color: var(--green-dark);
    background: #fff;
    border: 1px solid var(--border-dark);
    border-radius: 999px;
    font-size: 10px;
    font-weight: 700;
}

.em-pqrs__file-preview {
    display: flex;
    align-items: center;
    gap: 12px;
    margin-top: 10px;
    padding: 12px 14px;
    background: var(--success-soft);
    border: 1px solid rgba(54, 122, 70, 0.24);
    border-radius: 13px;
}

.em-pqrs__file-preview-info {
    display: flex;
    flex: 1;
    flex-direction: column;
    gap: 2px;
    min-width: 0;
}

.em-pqrs__file-preview-info strong {
    overflow: hidden;
    color: var(--green-dark);
    font-size: 11px;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.em-pqrs__file-preview-info small {
    color: var(--muted);
    font-size: 9px;
}

.em-pqrs__file-remove {
    width: 32px;
    height: 32px;
    color: var(--error);
    background: #fff;
    border: 1px solid rgba(201, 69, 69, 0.2);
    border-radius: 50%;
    cursor: pointer;
    font-size: 18px;
}

.em-pqrs__legal {
    display: flex;
    flex-direction: column;
    gap: 13px;
    margin-top: 4px;
    padding: 22px;
    background: #fff;
    border: 1px solid var(--border);
    border-radius: 16px;
}

.em-pqrs__checkbox {
    position: relative;
    display: flex;
    align-items: flex-start;
    gap: 11px;
    cursor: pointer;
}

.em-pqrs__checkbox input {
    position: absolute;
    width: 1px;
    height: 1px;
    opacity: 0;
    pointer-events: none;
}

.em-pqrs__checkbox-box {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 21px;
    height: 21px;
    flex: 0 0 21px;
    color: transparent;
    background: #fff;
    border: 1px solid var(--border-dark);
    border-radius: 6px;
}

.em-pqrs__checkbox input:checked + .em-pqrs__checkbox-box {
    color: #fff;
    background: var(--green);
    border-color: var(--green);
}

.em-pqrs__checkbox-text {
    color: var(--muted);
    font-size: 11px;
    line-height: 1.55;
}

.em-pqrs__checkbox-text a {
    color: var(--green);
    font-weight: 700;
}

.em-pqrs__notice {
    margin-top: 18px;
    padding: 15px 17px;
    border: 1px solid;
    border-radius: 14px;
}

.em-pqrs__notice.is-error {
    color: #8f2d2d;
    background: var(--error-soft);
    border-color: rgba(201, 69, 69, 0.28);
}

.em-pqrs__notice.is-success {
    color: #285f36;
    background: var(--success-soft);
    border-color: rgba(54, 122, 70, 0.26);
}

.em-pqrs__notice strong {
    display: block;
    margin-bottom: 3px;
    font-size: 12px;
}

.em-pqrs__notice p {
    margin: 0;
    font-size: 10px;
}

.em-pqrs__submit-area {
    display: flex;
    flex-direction: column;
    align-items: center;
    margin-top: 26px;
}

.em-pqrs__submit {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-width: 240px;
    min-height: 56px;
    padding: 14px 24px;
    color: #fff;
    background: var(--green);
    border: 0;
    border-radius: 999px;
    font-size: 13px;
    font-weight: 750;
    cursor: pointer;
    box-shadow: 0 14px 30px rgba(33, 63, 42, 0.22);
    transition: .2s ease;
}

.em-pqrs__submit:hover {
    transform: translateY(-3px);
    box-shadow: 0 18px 38px rgba(33, 63, 42, 0.28);
}

.em-pqrs__submit:disabled {
    cursor: not-allowed;
    opacity: .75;
    transform: none;
}

.em-pqrs__submit-loader {
    display: none;
}

.em-pqrs__submit.is-loading .em-pqrs__submit-text {
    display: none;
}

.em-pqrs__submit.is-loading .em-pqrs__submit-loader {
    display: inline;
}

.em-pqrs__required-note {
    margin: 11px 0 0;
    color: var(--muted);
    font-size: 9px;
}

.em-pqrs__success {
    padding: 60px 35px;
    text-align: center;
}

.em-pqrs__success-icon {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 72px;
    height: 72px;
    margin: 0 auto 20px;
    color: #fff;
    background: var(--green);
    border: 8px solid var(--success-soft);
    border-radius: 50%;
    font-size: 28px;
    font-weight: 800;
}

.em-pqrs__success-label {
    display: inline-flex;
    margin-bottom: 10px;
    padding: 6px 13px;
    color: var(--success);
    background: var(--success-soft);
    border-radius: 999px;
    font-size: 10px;
    font-weight: 750;
    letter-spacing: .07em;
    text-transform: uppercase;
}

.em-pqrs__success h3 {
    margin: 0;
    color: var(--green-dark);
    font-size: clamp(28px, 4vw, 42px);
}

.em-pqrs__success > p {
    max-width: 570px;
    margin: 16px auto 0;
    color: var(--muted);
    font-size: 13px;
    line-height: 1.7;
}

.em-pqrs__ticket {
    display: flex;
    flex-direction: column;
    gap: 5px;
    max-width: 320px;
    margin: 25px auto 0;
    padding: 17px;
    background: #fff;
    border: 1px dashed #d6c7a9;
    border-radius: 14px;
}

.em-pqrs__ticket span {
    color: var(--muted);
    font-size: 9px;
    font-weight: 650;
    letter-spacing: .06em;
    text-transform: uppercase;
}

.em-pqrs__ticket strong {
    color: var(--green-dark);
    font-size: 20px;
    font-weight: 800;
    letter-spacing: .06em;
}

.em-pqrs__home-button {
    display: flex;
    align-items: center;
    justify-content: center;
    width: min(100%, 390px);
    min-height: 60px;
    margin: 28px auto 0;
    padding: 15px 28px;
    color: #fff !important;
    background: var(--green);
    border-radius: 999px;
    font-size: 14px;
    font-weight: 750;
    text-decoration: none !important;
    box-shadow: 0 15px 32px rgba(33, 63, 42, 0.24);
    transition: .2s ease;
}

.em-pqrs__home-button:hover {
    color: #fff !important;
    transform: translateY(-3px);
    box-shadow: 0 20px 42px rgba(33, 63, 42, 0.3);
}

@media (max-width: 1024px) {
    .em-pqrs__request-types {
        grid-template-columns: repeat(3, minmax(0, 1fr));
    }
}

@media (max-width: 767px) {
    .em-pqrs {
        padding: 24px 14px;
    }

    .em-pqrs__form,
    .em-pqrs__success {
        padding: 24px 18px;
        border-radius: 20px;
    }

    .em-pqrs__progress {
        align-items: flex-start;
        flex-direction: column;
    }

    .em-pqrs__progress-bar {
        width: 100%;
        flex-basis: 7px;
    }

    .em-pqrs__grid--two {
        grid-template-columns: 1fr;
    }

    .em-pqrs__request-types {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .em-pqrs__inline-options {
        display: grid;
        grid-template-columns: 1fr;
    }

    .em-pqrs__option-pill > span {
        width: 100%;
    }

    .em-pqrs__upload {
        align-items: flex-start;
        flex-direction: column;
    }

    .em-pqrs__upload-button {
        width: 100%;
        text-align: center;
    }
}

@media (max-width: 480px) {
    .em-pqrs__request-types {
        grid-template-columns: 1fr;
    }

    .em-pqrs__submit {
        width: 100%;
        min-width: 0;
    }
}